Check In
To check in you will require your ID card or valid passport, your flight ticket and a visa (may be required depending on your destination). You will then hand over all your luggage, except carry-on, and receive a boarding pass.
Tip: Please be at the airport two hours before departure. Keep the required documents such as ID / passport or country-specific evidence as an entry requirement in hand luggage!
General Check In Information
Hand in all of your luggage, with the exception of your hand luggage, at the check in counter. Here you will receive your boarding pass, which you can use to enter the transit area after the security check.
It is not possible to spend the night in the airport building for security reasons (lack of lighting, locked escape doors, no supervision).
Online & Mobile Check In
Save time queuing at the airport - use the web check in. Print out your boarding pass and present it to the boarding pass inspectors at the airport. Please observe any regulations specified by your airline. If you have hold luggage, it must be checked in beforehand at the designated counters. Your airline will provide you with further information if necessary.
Check In
Phone: +43 662 8580-251
E-Mail: pax@salzburg-airport.at
Check-in for scheduled flights begins two hours before departure (Flydubai three hours before departure).
Check-in for charter flights also starts two hours before departure, earlier if needed. The earliest check-in is at 04:05.
Please check the check in closing time as published by your airline, e.g.
- 60 min before departure at Turkish Airlines, Flydubai, Flynas, Israir
- 45 min before departure on British Airways
- 40 min before departure for all other Airlines
Self-Bag-Drop-Off-Automaten (SBD)
Where can you find the Self-Bag-Drop-Off machines:
Terminal 1 - Check-in Hall
The following airline customers can use the Self-Bag-Drop-Off machines:
Transavia
Lufthansa
Eurowings
(from 4 hours before departure, for early departures from 04:05 AM)
How does the self-bag drop-off work?
The passenger who has already checked in online arrives at the kiosk with their printed boarding pass or a barcode/QR code, for example, on their mobile phone, and enters the number of pieces of luggage to be checked in. Then, each piece of luggage must be weighed so that the baggage tag – that is, the label with information on the passenger, flight, and luggage – can be printed. The passenger attaches this tag to their piece of luggage and proceeds to a drop-off counter.
There he places his luggage on the baggage conveyor belt, identifies himself (with boarding pass), and scans his luggage again, before the suitcase is sent on the conveyor belt to the large baggage control and then further to the airplane, just like at any conventional check-in. Passengers whose luggage is too large, too big, or too heavy, or who have booked special luggage or sports luggage, will be referred to the regular check-in counter. The same applies for flights where a check of travel documents must still be carried out at check-in, such as to Hurghada.
What to do if a passenger is 'overwhelmed' by the technology?
Especially in the initial phase, it can happen that passengers are unsure when dealing with the machines and need assistance. For this purpose, the Salzburg Airport employs so-called 'Floorwalkers' who assist passengers with questions or problems.