Before travelling: Ask your doctor whether you are medically fit for air travel.
Please inform your airline or your travel agency of your disability when you book the trip. That way your needs and wishes (e.g. special food, wheelchair, etc.) can be taken into account. The respective airline will take care of all services such as your luggage, escort or special dietary needs and will inform the airport handling agent in advance.
This will also ensure that the airline is aware of your needs well in advance and that you are expected at the airport by employees who will provide you with assistance according to your needs.
It is advisable to contact the airline on the day before departure to ensure that any requests made when you booked have actually been carried out. Remember to ask as well which terminal to go to and when you should arrive there.
We kindly request that you come to the airport at least 90 minutes before departure for domestic flights, and at least two hours before departure for international flights.
It is also important to contact your airline or travel agency to ask about special regulations or other details, e.g. the certificates of vaccination for dogs. All pets must have the European Pet Passport.
Should you need special help the employees at Salzburg Airport will gladly help you!
Tel. +43 662 8580-143
The city bus line no 2 which runs between the airport and the Railway station offers free transport of wheelchairs and is (mostly) equipped with a wheelchair ramp.
You will find handicapped accessible parking spaces both on the P1 short-term parking areas and in the multi storey car park next to the exit between stairway C and D.
All stairways are equipped with large lifts especially for wheelchairs. All parking spaces for the disabled are marked with the international symbol for the disabled.
The handicapped accessible parking spaces are located at the short stay car park P1 parallel to the covered pathway.
Please observe the price differences between long-term and short-term parking.
You can contact us at 3 pick-up points when you will need any special help. You can find the exact location on the plan of the building.
To help your airline prepare in advance to meet your needs, it is advisable to inform the airline of the degree to which you are restricted in your mobility when you book your flight. The following international standard terms will help you to categorize your disability:
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