
“In order to be able to live up to the high quality demands expected by today’s international flight passengers, the new Salzburg Airport website constitutes a quantum leap in the area of online communication. Customer service begins before the customers arrive at the airport. Even before starting or landing, customers are able to obtain detailed information on Salzburg Airport W. A. Mozart”, Managing Director Roland Hermann is pleased to explain.
In addition to extensive information in German and English, the new website also features a simplified, clearly arranged navigation structure. A large number of new and useful tools have also been integrated. As a supplement to the current arrivals & departures and news, the home page also features a destination map with clickable destinations, an improved search function, an index from A to Z and a tag cloud with key words that are frequently searched for.
“Of course, in addition to flight passengers, airlines, pilots and concessionaries are also counted among our customers. A new feature on the website for this particular customer sector are the forms for enquiries related to handling and aircraft parking areas. Thus, swift and efficient service at Salzburg Airport can now be booked online”, explains Salzburg Airport’s Managing Director Karl Heinz Bohl.
The special area for journalists and media representatives has also been significantly improved upon and expanded. A password protected press area has been set up for all journalists and media representatives. via login, a selection of photos in print quality, additional media information and information on upcoming press events can be downloaded. This area is also equipped for a possible expansion with regard to visual media.
Within the scope of the new design, an online application platform was also created for those seeking employment. In line with modern communication technology, job seekers are able to apply online for jobs at Salzburg Airport, which is one of the most important and reliable job providers in the province of Salzburg.
A mobile version with important web contents is being prepared and will be available in time for the peak tourist season in early summer.
The website relaunch was performed by pixelart, a Salzburg agency that has previously successfully handled two airport projects: www.amadeus-terminal2.com and www.carport-parkmanagement.com.
Precision landing at Salzburg Airport
